Connect-Immo BV processes personal data in accordance with this privacy statement. For further information, questions or comments about our privacy policy, please go to www.connect-immo.be and office@connect-immo.be.
Processing purposes
Connect-Immo BV collects and processes customers' personal data for, among other things: customer management, customer administration, organized visits, organizing appraisals, answering your questions, legal reporting to clients, and sending marketing emails, including personalized matching mailings.
Depending on the form you fill out on our website, the following data will be collected:
- Salutation/gender
- First and last name
- Phone number
- Email address
- Address and place of residence
- Basic details of your property
- Search criteria
- Other information you mention in your message
- IP address
Legal basis for the processing
Personal data is processed on the basis of Article 6.1. (a) consent, (b) necessary for completion of an agreement, (c) necessary to comply with a statutory obligation of the General Data Protection Regulation.
To the extent that the processing is in terms of Article 6.1(a) (consent), the customer is always entitled to revoke the consent that has been given.
Transfer to third parties
If necessary with a view to attaining the proposed objectives, the customer's personal data will be shared with other businesses (of the Connect-Immo BV group) within the European Economic Area that are directly or indirectly affiliated to Connect-Immo BV or to any other partner of Connect-Immo BV;
Connect-Immo BV guarantees that such recipients will take the necessary technical and organisational steps to protect the personal data.
Retention period
The personal data processed for customer management will be retained for such period as is necessary to comply with the statutory requirements (including those pertaining to accounting).
Right of inspection, improvement, alteration, restriction, objection and transferability of the personal data
The customer is entitled at any time to inspect his personal data and can improve it or have it improved if it is incorrect or incomplete, can have it deleted.
Further, the customer has the right to receive a copy of his personal data (in a structured, accessible and machine-readable format) and to arrange for his personal data to be passed on to another business.
To exercise the rights mentioned above, the customer is asked to take the following steps:
- adjust the configuration of his customer account personally;
- send an email to the following email address: office@connect-immo.be;
- send a letter to Connect-Immo BV, Herbert Hooverplein 14, 3000 Leuven
COOKIE POLICY
We use cookies to facilitate the functioning of our website and to make it more pleasant for the visitor and to ensure that the visitor gets a more personalized browsing experience. The website uses the following type of cookies:
Functional cookies
As the name suggests, functional cookies are necessary for a website to work properly.
- Being able to log in as an owner via our owner login pages
- Loading external videos or virtual visits in the website.
- The ability to store your favorite properties on our website.
- The ability to remember the chosen language
- When we propose to share content from our website on social networks, eg. facebook, they can place a cookie on your device
Analytic cookies
The analytical cookies enable us to extract data from the website, so that the website can be optimized for the visitor. For this we use Google analytics.
Tracking cookies
A tracking cookie records the surfing behavior of the visitor. This allows us to offer our visitor an offer based on the pages he or she previously visited.
- Google remarketing (search and display remarketing)
- Marketing campaigns on Facebook
By using our Website, you accept the use of cookies. In order to use our website optimally, you must accept these cookies. You can do this via your browser settings; or by explicitly accepting our "Privacy and cookie policy" when registering; or by continuing to browse the Website after you have seen a "cookie warning" on the homepage at the first visit to the website.
If you want to withdraw your consent (you can do this at any time), you can delete your cookies by your browser settings. We point out that web browsers allow you to change your cookie settings. These settings can usually be found in the Options or Preferences menu of your web browser.
Cookies are active for a maximum of 12 months. They can in no case link you as individuals to a name and / or a first name.
Direct marketing
The customer is entitled to object, free of charge, against any processing of his personal data with a view to direct marketing.
Complaints
The customer is entitled to submit a complaint to the Belgian Commission for the Protection of Personal Privacy [Belgische Gegevensbeschermingsautoriteit] (Drukpersstraat 35, 1000 Brussel - https://www.dataprotectionauthority.be/citizen).